A hotel’s revenue comes from it’s guests, and this determines the theme, and feel of the hotel that amplifies it’s hospitality to the guest. A luxury hotel’s bed may feel more luxurious due to many factors that perform in together in delivering that premium, luxurious, and comfortable hotel feel. Pillows One that plays an important [...]
Otherwise – the industry wouldn’t have let Booking.com, Expedia, TripAdvisor etc. run roughshod over the entire marketplace. It wasn’t disruption – it was takeover. And you all gave up on your customers – you’ve let them be forced through a price driven ‘farmers market’ of decision making – completely out of your control. Otherwise – [...]
Before we look at how to design a boutique hotel, let’s begin with what defines it. A boutique hotel is a property that caters to a smaller number of visitors at any given time, offering intimacy; one that customizes its services to the preferences of its guests; one that has a distinct style which tells [...]
Online Travel Agency (OTA) bookings, although is a sure-fire way to fill up those extra rooms in your hotel, is not the best, in terms of adding up revenue for hoteliers. The better alternative, of course, is to increase direct bookings. Here are some aspects to consider when thinking about increasing your direct hotel bookings, [...]
How often do you change your sheets? For some of us, it’s little wonder the answer remains a dirty secret. Previous research out of the UK showed that only 35 per cent of adults changed their bed linen once a fortnight – with one in ten confessing they didn’t bother to do it more than [...]
